AI Content & Prompting Specialist (Contract)
About Talkoot
Talkoot is an AI Product Content Optimization Platform for ecommerce. Content produced in Talkoot helps generate billions of dollars of revenue for hundreds of the world’s most loved brands, including Burton, Fossil, UGG, Herschel, Under Armour, and more. We’re a hardworking, supportive team that encourages personal ownership, initiative, and professional growth.
About the Role
We’re looking for an AI Content & Prompting Specialist to help configure, test, and refine AI-powered content solutions for Talkoot customers. Working across customer requirements, brand guidelines, creative direction, and Talkoot’s AI tools, this role translates what accurate, brand-right, AEO and search-optimized content looks like into prompts and instructions that can reliably produce high-quality outputs at scale.
This is a hands-on production role for someone with both editorial and AI expertise who is comfortable working with generative AI, diagnosing why outputs are not meeting expectations, and iterating quickly toward a solution. The AI Content & Prompting Specialist partners closely with Creative, Production, Customer Success, and Applied AI teams to move customer content programs from requirements through AI setup and production.
Type: Hourly Contract
Location: Remote
Commitment: Approximately 10 hours/week
Hourly rate: $40-55/hour, depending on experience
What you’ll do
- Build, test, and refine prompts and AI instructions for customer-specific content use cases, including product descriptions, titles, bullets, SEO content, FAQs, and other ecommerce content.
- Translate brand guidelines, creative direction, customer feedback, and examples into clear, repeatable instructions for AI systems.
- Evaluate AI-generated content against customer requirements and identify why outputs are succeeding or failing.
- Edit and refine AI-generated content for accuracy, clarity, readability, and brand voice, ensuring final copy meets customer requirements, legal guidelines, and editorial standards
- Troubleshoot prompt and output issues through structured experimentation rather than relying solely on manual rewriting.
- Iterate prompts to improve accuracy, brand alignment, consistency, and scalability.
- Configure and maintain customer-specific AI Writers and related content-generation workflows within Talkoot.
- Partner with Content Leads and other subject-matter experts to incorporate creative feedback into prompts and system instructions.
- Document prompting decisions, testing results, and final configurations so solutions can be maintained and improved over time.
- Communicate all implemented changes clearly and succinctly to internal Customer Team.
- Work efficiently across multiple customer projects and meet established production timelines.
- Identify recurring issues or opportunities that could improve Talkoot’s prompting methods, tools, or processes.
Who you are
- Hands-on experience using generative AI tools and developing prompts for professional, creative and/or production use.
- Strong creative perspective and sound editorial judgment. You can recognize when copy feels generic or misses the brand’s voice, and know how to make it more distinctive, natural, and engaging
- Strong analytical and problem-solving skills, with the ability to diagnose why an AI-generated output is not working and determine what to change.
- Strong writing, editing, and language skills, particularly the ability to distinguish between subjective preference and requirements that can be translated into repeatable instructions.
- Comfortable experimenting, testing multiple approaches, and learning through iteration.
- Ability to interpret brand guidelines, creative briefs, examples, and customer feedback and translate them into structured AI instructions.
- High attention to detail. Able to evaluate AI outputs against technical requirements like formatting consistency & precise legal requirements, while maintaining the speed and pragmatism required for at-scale production work.
- Ability to manage multiple assignments and work independently in a remote environment.
- Experience with ecommerce, product content, SEO, creative production, or content operations is a plus.
- Experience working with LLMs, structured prompting, AI evaluation, or AI-assisted content workflows is strongly preferred.
How to apply
Submit your resume and complete your application here.